Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

Find Out More
promotion-performance-review-ringsidetalent

Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

Find Out More
businesswoman-corporate-colleagues-talking-P3PSNFM

Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

Find Out More
hipster-manager-with-smart-phone-london-city-hall-PBBAF8T

Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

06

Transactions

0+

Countries

0+

Happy Clients

THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

Read All Articles

Viagem ao Norte de Portugal e Galiza

Junho 13, 2025

A Junta de Freguesia de Fajã de Cima, em parceria com a Casa do Povo de Fajã de Cima, promoveu uma viagem ao Norte de Portugal e Galiza, com...

A Fajã de Cima já disponibiliza uma solução de cacifos Locky

Junho 6, 2025

Marcando o início de uma parceria com os Correios de Portugal (CTT), com outros serviços a anunciar em breve, a Junta de Freguesia de Fajã d...

A partir de agora, a Fajã de Cima dá uma nova vida às cápsulas de café!

Junho 5, 2025

Nos Açores, a deposição de cápsulas em resíduos indiferenciados compromete o tratamento mecânico e biológico (TMB), pelo que é considerado u...

V Torneio João Chicharrinho, promovido pelo Clube Desportivo Os Oliveirenses

Junho 3, 2025

Decorreu no último fim de semana, no Campo de Jogos Tibério António Moniz Ribeiro, o V Torneio João Chicharrinho, promovido pelo Clube Despo...

Download Edital 2022

Documento Publio 02/22